Terms of Service
By accessing, browsing, or completing a purchase through rarepokemoncards.shop (hereinafter referred to as “the Site”, “we”, “us”, or “our”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service in their entirety. These Terms constitute a binding legal agreement between you (the “User”, “Customer”, or “Buyer”) and RarePokémonCards.shop. If you do not agree with any provision of these Terms, you must discontinue use of this Site immediately and refrain from placing any order.
Effective Date & Governing Version
These Terms of Service are effective as of June 2025. We reserve the right to amend, update, or replace any part of these Terms at any time by publishing the revised version at rarepokemoncards.shop/terms-of-service with an updated effective date. Your continued use of the Site following the posting of changes constitutes your unconditional acceptance of those changes. It is your responsibility to review these Terms periodically.
1. Definitions
For the purposes of these Terms of Service, the following definitions shall apply:
| Term | Definition |
|---|---|
| “Site” | The website located at rarepokemoncards.shop, including all pages, subdomains, and associated content |
| “User” / “You” | Any individual who accesses, browses, registers on, or transacts through the Site |
| “Order” | A completed purchase request submitted through the Site’s checkout system |
| “Products” | All Pokémon trading cards, graded slabs, sealed product, and any related collectible merchandise listed for sale on the Site |
| “Vault Team” | RarePokémonCards.shop’s internal authentication, fulfilment, and operations personnel |
| “Carrier” | Any third-party postal or courier service engaged by us to deliver Products to you |
| “TCG” | Trading Card Game, specifically the Pokémon Trading Card Game and its associated secondary collectibles market |
2. Online Store Eligibility
2a. Age Requirement
Access to and use of this Site, including the purchase of Products, is restricted to individuals who meet the following eligibility criteria:
- You must be at least 18 years of age, or the age of legal majority in your jurisdiction, whichever is greater, to independently create an account and place an order on this Site.
- If you are between the ages of 13 and 17, you may only use this Site and make purchases with the explicit knowledge, supervision, and consent of a parent or legal guardian, who shall assume full responsibility for all transactions, agreements, and obligations entered into through the account.
- We do not knowingly permit children under the age of 13 to create accounts or access the Site.
⚠️ Age verification and account suspension
We reserve the right to request age verification documentation at any stage and to immediately suspend or permanently terminate any account where the age eligibility requirements are found not to have been met. Any orders placed in breach of this clause may be cancelled and refunded at our sole discretion.
2b. Account Registration
When creating an account on this Site, you agree to:
- Provide accurate, current, and complete information at the time of registration and maintain the accuracy of that information throughout the life of your account
- Keep your account password confidential and not share access with any third party
- Accept full responsibility for all activity that occurs under your account
- Notify us immediately at support@rarepokemoncards.shop if you become aware of any unauthorised use of your account
We reserve the right to refuse registration, terminate accounts, or cancel orders at our sole discretion where we have reasonable grounds to believe a user has violated these Terms or is engaged in fraudulent, abusive, or unlawful conduct.
2c. Geographic Eligibility
This Site is available to users globally, subject to the following limitations:
- We do not accept orders from users located in countries subject to active trade sanctions, export restrictions, or OFAC-designated jurisdictions
- We reserve the right to restrict access to the Site or decline orders from specific geographic regions at our sole discretion and without prior notice
- It is the sole responsibility of the User to ensure that importing the purchased Products into their country of residence is lawful under applicable local law
3. Pricing & Market Volatility
3a. Price Changes and TCG Market Fluctuation
The Pokémon Trading Card Game secondary collectibles market is among the most volatile asset categories in the global hobby sector. Accordingly, the following pricing terms apply to all Products listed on this Site:
- All prices displayed on rarepokemoncards.shop are denominated in United States Dollars (USD) unless otherwise stated and are subject to change at any time without prior notice
- Price adjustments may be made in real time in response to market conditions, grading census updates, auction results, secondary market price movements, or changes in our acquisition costs
- The price applicable to your Order is the price displayed at the time you complete checkout and receive your order confirmation email — not any price displayed prior to that point
- Historical prices, previously displayed values, or prices shown in cached browser views do not constitute binding offers and carry no legal weight following a price change
3b. Pricing Errors & Typographical Mistakes
Despite our best efforts to maintain accurate listings, pricing errors may occasionally occur as a result of system faults, manual entry errors, or third-party data feed discrepancies. We expressly reserve the following rights in such circumstances:
⚠️ Pricing error cancellation rights
RarePokémonCards.shop reserves the unconditional right to cancel any Order — prior to shipment — where the purchase price is the result of a clear typographical error, system glitch, data feed fault, or any price that is manifestly inconsistent with the fair market value of the Product at the time of listing. In such cases, a full refund of the amount paid will be issued to the original payment method. We are not obligated to fulfil any Order placed at an erroneous price, regardless of whether an order confirmation has been issued.
3c. Taxes, Duties & Currency
- Prices displayed on the Site do not include applicable sales tax, VAT, import duties, customs fees, or other governmental levies, which remain the sole responsibility of the User
- Where tax is applicable and calculable at checkout, it will be displayed as a separate line item before order completion
- Currency conversion fees, where applicable, are the responsibility of the User’s bank or payment provider
4. Payment & Order Verification
4a. Accepted Payment Methods
RarePokémonCards.shop accepts payment via the methods displayed at checkout at the time of your Order. All payments are processed through encrypted, PCI DSS-compliant third-party payment gateways. By submitting payment information, you represent and warrant that:
- You are the authorised holder of the payment instrument being used
- The payment information you provide is accurate, complete, and current
- You are legally authorised to make the purchase using the selected payment method
4b. Order Verification & Security Screening
All Orders placed through rarepokemoncards.shop are subject to a mandatory security and fraud screening process before acceptance. This process is conducted automatically by our payment gateway infrastructure and, where required, by our internal Vault Team.
We expressly reserve the right to refuse, hold, or cancel any Order where one or more of the following conditions are detected:
| Flag | Description |
|---|---|
| Address mismatch | The billing address provided does not match the address on file with the issuing bank (AVS failure) |
| High-risk geographic flag | The transaction originates from or is routed through a jurisdiction identified as high-risk by our payment processor |
| Fraudulent activity indicators | Multiple failed payment attempts, use of known fraudulent card ranges, or velocity patterns consistent with card testing |
| Identity inconsistency | The name, contact information, or shipping details are inconsistent across the order in a manner that raises reasonable suspicion |
| Chargeback history | The payment instrument or account has a documented history of unauthorised chargebacks against this or affiliated stores |
| Order anomalies | Unusually large order quantities, duplicate orders within a short timeframe, or other patterns inconsistent with genuine collector behaviour |
Order holds and verification requests
Where an Order is flagged for review, we may contact you at the email address provided at checkout to request additional verification information before processing. Failure to respond within 48 hours may result in the Order being cancelled and the payment voided or refunded. We are not liable for any loss or inconvenience arising from an Order hold or cancellation made in good faith under these security provisions.
4c. Order Confirmation & Contract Formation
An Order confirmation email sent to your registered email address constitutes acknowledgement of receipt of your Order, not acceptance of a binding contract of sale. A binding contract between you and RarePokémonCards.shop is formed only at the point at which your Order has passed security screening, your payment has been successfully authorised, and your item has been assigned for fulfilment by our Vault Team. We reserve the right to decline any Order prior to that point without liability.
4d. Chargebacks & Payment Disputes
Filing a chargeback or payment dispute with your bank or card issuer without first exhausting our internal resolution process constitutes a material breach of these Terms and may result in:
- Permanent suspension of your account and all associated accounts
- Referral to our legal representatives for recovery of disputed amounts plus applicable costs
- Reporting of the dispute to relevant fraud prevention databases
If you have a genuine concern about a transaction, please contact us at support@rarepokemoncards.shop before escalating to your payment provider. We will always seek a fair resolution.
5. Product Listings & Authenticity
5a. Listing Accuracy
We make every reasonable effort to ensure that product descriptions, grading information, condition assessments, set details, and photography accurately represent each item listed for sale. However, we do not warrant that product descriptions are entirely free from error and reserve the right to correct any inaccuracy at any time.
5b. Grading & Condition Representations
- For professionally graded slabs (PSA, BGS, CGC), the grade and certification number displayed in the listing are derived directly from the grading company’s records and the physical label on the slab. We do not independently assign numerical grades to encapsulated cards.
- For raw ungraded singles, condition descriptions are the assessed opinion of our Vault Team based on standardised TCG condition criteria. These represent our good-faith assessment and do not constitute a guarantee of any third-party grading outcome.
- Grading outcomes from third-party grading companies, should you choose to submit a purchased item for independent grading after receipt, are entirely at the discretion of that grading company and do not constitute grounds for a return, refund, or dispute against RarePokémonCards.shop.
5c. Product Availability
All Products are listed subject to availability. In the rare event that a Product becomes unavailable after your Order has been confirmed — due to simultaneous purchase, inventory error, or physical damage discovered during fulfilment — we will notify you promptly and issue a full refund to your original payment method. We are not liable for any further loss arising from such unavailability.
6. Intellectual Property
6a. Ownership of Site Content
All content published on rarepokemoncards.shop, including but not limited to the following, is the exclusive intellectual property of RarePokémonCards.shop and is protected by applicable copyright, trademark, trade dress, and intellectual property laws:
- Site name, logo, wordmark, and brand identity elements
- Custom site layout, design architecture, and user interface elements
- All original written copy, product descriptions, policy documents, and editorial content
- Custom product photography, lighting setups, and archival imagery produced by or for our store
- All graphics, iconography, colour schemes, and visual design elements
- Marketing materials, email templates, and promotional content
6b. Restrictions on Use
You are expressly prohibited from:
- Reproducing, copying, distributing, or publishing any part of this Site’s content without our prior written consent
- Using our brand name, logo, or any confusingly similar mark in connection with any competing or unrelated commercial activity
- Scraping, indexing, or bulk-downloading product listings, pricing data, or imagery for any commercial or competitive purpose
- Creating derivative works based on our original site content or design without authorisation
6c. Third-Party Intellectual Property
All Pokémon-related trademarks, character names, card artwork, set names, and associated intellectual property are the property of The Pokémon Company International, Inc., Nintendo Co., Ltd., and Creatures Inc. RarePokémonCards.shop operates as an independent secondary market retailer and is not affiliated with, endorsed by, or officially associated with any of these entities.
7. Shipping, Delivery & Carrier Liability
7a. Dispatch & Transit
All shipping, delivery, and packing terms are governed in full by our Shipping Policy, available at rarepokemoncards.shop/shipping-policy, which is incorporated into these Terms of Service by reference.
7b. Risk of Loss
Risk of loss and title for all Products pass to the Buyer upon handover of the package to the designated shipping carrier. Once a shipment has been collected by the carrier and a tracking number has been assigned, RarePokémonCards.shop’s direct custodial responsibility for the physical item ends, subject to our insurance and claims assistance obligations set out in our Shipping Policy.
7c. Carrier Delays & Force Majeure
We are not liable for any delivery delays, losses, or service failures attributable to the shipping carrier, including but not limited to delays caused by customs clearance, adverse weather, industrial action, natural disaster, pandemic, civil unrest, or any event beyond our reasonable control. Estimated delivery timeframes are provided by carriers as guidance only and do not constitute a contractual guarantee of delivery by a specific date.
8. Returns & Refunds
All return and refund requests are governed exclusively by our Refund & Return Policy, available at rarepokemoncards.shop/refund-return-policy, which is incorporated into these Terms of Service by reference and forms part of this binding agreement. By placing an Order, you confirm that you have read and accepted the terms of that policy in full.
9. Limitation of Liability
9a. General Limitation
To the fullest extent permitted by applicable law, RarePokémonCards.shop, its owners, directors, employees, agents, suppliers, and service providers shall not be liable for any:
- Indirect, incidental, special, consequential, or punitive damages of any kind arising from or in connection with your use of this Site or the purchase of Products
- Loss of profits, revenue, data, business opportunity, or goodwill, whether arising in contract, tort, negligence, or otherwise, even if we have been advised of the possibility of such damages
- Damages arising from transit delays, carrier mishandling, customs seizure, or force majeure events caused by third-party shipping carriers engaged in good faith to fulfil your Order
- Fluctuations in the market value of purchased Products following the completion of a sale, including price movements driven by grading census changes, market corrections, or broader TCG market conditions
- Technical failures, service interruptions, or data loss resulting from circumstances beyond our reasonable control, including hosting outages, cyberattacks, or third-party platform failures
9b. Cap on Liability
Where liability cannot be fully excluded by law, our total aggregate liability to you in respect of any claim arising from or related to these Terms or your use of this Site shall not exceed the total purchase price paid by you for the specific Order to which the claim relates.
9c. Consumer Statutory Rights Preserved
Nothing in this Limitation of Liability clause is intended to exclude or restrict any statutory rights you hold as a consumer under the applicable law of your jurisdiction that cannot lawfully be excluded by contract. Where such rights exist, they remain fully in force.
10. Indemnification
You agree to indemnify, defend, and hold harmless RarePokémonCards.shop and its owners, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:
- Your breach of any provision of these Terms of Service
- Your violation of any applicable law or regulation
- Your infringement of any third-party intellectual property, privacy, or other proprietary right
- Any fraudulent, negligent, or wilfully harmful act or omission on your part in connection with your use of this Site
11. Disclaimer of Warranties
This Site and all Products and services offered through it are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, to the fullest extent permitted by applicable law. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that:
- The Site will be uninterrupted, error-free, or free from viruses or other harmful components
- The results of using the Site or purchasing Products will meet your specific expectations or requirements
- Any errors or defects in the Site will be corrected within any particular timeframe
12. Governing Law & Jurisdiction
12a. Governing Law
These Terms of Service and any dispute, claim, or matter arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the laws applicable to e-commerce and retail consumer transactions in the jurisdiction in which RarePokémonCards.shop is registered and operates, without regard to any conflict of law principles that would require the application of the laws of another jurisdiction.
12b. Dispute Resolution
In the event of any dispute arising between you and RarePokémonCards.shop in connection with these Terms, both parties agree to first attempt to resolve the matter through good-faith direct negotiation by contacting legal@rarepokemoncards.shop. If a resolution cannot be reached within 30 days of written notice of the dispute, either party may pursue the matter through the appropriate legal channels available in the governing jurisdiction.
12c. Class Action Waiver
To the fullest extent permitted by applicable law, you agree that any claim or dispute against RarePokémonCards.shop must be brought on an individual basis only, and you expressly waive any right to bring or participate in any class action, collective proceeding, or representative action arising from or related to these Terms or your use of this Site.
13. Severability & Entire Agreement
If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, without affecting the validity and enforceability of the remaining provisions.
These Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy, constitute the entire agreement between you and RarePokémonCards.shop with respect to your use of the Site and supersede all prior agreements, representations, warranties, and understandings of any kind, whether written or oral.
14. Contact Information
For all legal enquiries, Terms of Service questions, or formal notices under this agreement, please contact us using the following details:
✅ Legal & Terms Enquiries
Legal email: legal@rarepokemoncards.shop
General support: support@rarepokemoncards.shop
Contact form: rarepokemoncards.shop/contact
Terms of Service — RarePokémonCards.shop
Last updated: June 2025
Effective date: June 2025
The current and binding version of these Terms is always published at: rarepokemoncards.shop/terms-of-service
